Pricing

Free while you do it yourself.
Paid when it does it for you.

Every tool is free forever, with no contact caps and nothing held back. What you pay for is execution — the moment an operative stops advising and starts doing the job. One credit is one action, and only the actions that actually worked are charged.

Free credits to start · no card · no clock — you are charged only if you choose a plan
FREE
£0
Every tool, unlimited manual use, no contact caps. Yours forever.
Start free
STARTER
£49/mo
One operative, one job. The first thing you stop doing yourself.
Start free
GROWTHMost land here
£197/mo
Enough volume to run the recurring work of a whole business.
Start free
SCALE
£497/mo
More volume, more integrations, longer runs between approvals.
Start free
MANAGED
From £5k/mo
We build it, run it and report on it. You just approve.
Talk to sales
Same software on every rung· Cancel from inside the app· Your data exportable on any plan, including free
One credit, one action

What a credit actually buys

Here is one real job: 71 customers whose gas certificate expires inside 60 days and who have no service plan. Thinking about it costs nothing. Every line that leaves the building costs one credit.

Cipher · CERTIFICATE RENEWALS
Before you approve — costs nothing
Read your job records, certificates and diaryUnderstanding the business is free0
Find who is uncovered and who is already bookedFree0
Write the plan, itemised and priced, and waitFree — you see this before you spend anything0
After you approve — one credit per action
1Renewal reminder written and sentone per customer, in your wording71
2Follow-up to everyone who went quietafter five days, on the channel they answer24
3Slot held and written into the diaryonly where an engineer is actually free19
4Confirmation sent to the customerdate, time, price, engineer name19
5Job record updatedso the next run starts from the truth19
Plan total71 + 24 + 19 + 19 + 19152 credits
Four emails bounceddead mailboxes — reported to you, not charged4 credits
Actually charged19 jobs booked off the back of it148 credits

Every plan includes a monthly allowance of [X] credits, and you can see the running total before you approve anything. Nothing is charged twice, and a retry after a failure is not a second action.

You do it

£0. Forever, and we mean it.

There is no crippled free tier because there is no second product. If you are the one clicking send, it costs nothing — however many customers you have.

Every tool — records, quotes, invoices, booking, outreach
Unlimited manual use, no contact caps, no seat games
Ask an operative anything: it reads, checks and answers
See the full plan for any job, every action itemised and priced
Export your data whenever you want, in full
Start free
It does it

One credit, one action.

The bill only starts when work leaves the building on your say-so. You approve the outcome, not each step — and you have seen the price of the whole job first.

An email, a message or a call that leaves the building
A slot written into the diary, or a job moved
A record created or updated in a connected system
An invoice raised, sent or chased
Charged on success only — a failed action costs nothing
Start free

The whole thing, side by side

The plans differ by how much work you let it do, what it can reach and how far it goes before it asks. Nothing about the software itself is held back.

WHAT YOU GETFreeStarterGrowthMost land hereScaleManaged
Price
per month, billed monthly
£0£49£197£497From £5k
Who operates it
who is at the keyboard
YouYouYouYouWe do
Manual use of every tool
records, quotes, invoices, outreach
UnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Execution volume
actions included each month
None[X] credits[X] credits[X] creditsAgreed with you
Extra credits
when you run past the allowance
[£X] each[£X] each[£X] eachIn your agreement
Operatives running at once
one per job
1[X][X]Unlimited
Integrations
the systems you already pay for
[X] core[X][X]Everything we supportEverything, plus custom
Autonomy
how far it goes before asking
Approve every runStanding approval per jobLonger runs, your limitsRuns to your written rules
Business memory
corrections that stick
Audit log & run reports
every action, on whose say-so
Support
when something looks wrong
Docs & communityEmail, [X] responseEmail, [X] responsePriority, [X] responseNamed contact
Setup
getting it wired to your systems
Self-serveSelf-serveSelf-serveGuided onboardingWe build it
Data export
leaving with everything

Anything in brackets is a limit we have not published yet — ask us and you will get the real number, not a guess.

Straight answers

The questions you were going to ask anyway

If the answer depends on something we have not published yet, it says so rather than making a number up. Ask and you will get the real one.

Ask us anything

What happens if it does something wrong?

Nothing leaves the building until you approve the plan, and every action is written to an audit log as it happens — what it did, in which system, on whose say-so. If a run goes wrong you can see exactly which items went out and which did not. Where an action can be undone inside the connected system, you can undo it from the run report. If it sent something it should not have, tell us and we will [refund policy for miscredited actions — to confirm].

What if I run out of credits mid-job?

The run pauses and tells you. It does not half-finish a job quietly and it does not start charging you without asking. You can top up and it picks up exactly where it stopped, or you can leave it — the actions already done are done, and the rest are still sitting in the plan.

How does the free trial work?

There is no clock on it. You get 5,000 credits — around ten real jobs — and they sit there until you use them, so nothing runs out while you are busy. No card is taken and nothing is ever charged automatically. When the credits are gone you either choose a plan or drop back to the free tier and keep every tool.

Can I cancel?

Yes, from inside the app, without ringing anyone. You keep access until the end of the period you have paid for and then drop to free — your data, records and history stay where they are. Refunds for part-months: [refund policy — to confirm].

What if I want to leave altogether?

Export everything — customers, jobs, quotes, invoices, message history — in a standard format, on any plan including free. It is your business's data, not ours. Deleting your account removes it from live systems immediately and from backups within [retention window — to confirm].

Do you sell my data, or train on it?

We do not sell it and we do not share it with other customers. Your business data is used to run your business and nothing else. It is processed by [named sub-processors — to confirm] under our data processing agreement, and stored in [region — to confirm].

What counts as one action?

One thing that changes the outside world: a message sent, a booking written, a record updated, an invoice raised. Reading, thinking, planning and reporting are free, however long they take. A retry after a genuine failure is not a second action, and a failed action is never charged.

What does Managed actually include?

The same software — the difference is who operates it. We sit down with you, work out which jobs are worth handing over, wire it to your systems, write the rules it must not break, and run it week to week with a named contact. You still approve the work. Scope, volume and response times are set in your agreement, from £5k a month.

Read the plan before you spend a credit.

Connect one system, name the job you are furthest behind on, and look at the price of the whole thing before you approve it. If the plan is wrong, you have lost five minutes and nothing else.